Why Your Brand Should Be Concerned about Online Reviews

Why Your Brand Should Be Concerned about Online Reviews

Online reviews have the potential to impact your brand reputation in a positive or negative way. Getting a number of positive reviews can do much to strengthen your brand and increase brand awareness. However, many negative online reviews could erode trust in existing...
How to respond to fake Google reviews

How to respond to fake Google reviews

It can feel so unfair. Getting a fake or negative review can sting and make you want to yell foul. But charging in hot-headed is the last thing you want to do. Let’s take a look at how to respond to negative or fake online reviews about your business on Google,...